Plan with confidence

FAQ & booking information

Clear answers before you choose and confirm your Zanzibar experiences.

How do I request a tour?

Choose your tour and send an inquiry through WhatsApp. Tell us your preferred date, number of adults and children, and your hotel or pickup location.

Is my tour confirmed immediately?

No. We first check availability with the tour team. Your booking is confirmed only after we send you a clear confirmation.

Can I choose different dates for different tours?

Yes. The trip planner lets you select a separate date for every tour in one WhatsApp inquiry.

Do you offer private and shared tours?

Private and shared options may be available depending on the tour and date. We will confirm the available option and price before booking.

Is hotel pickup available?

Pickup can be arranged for many locations in Zanzibar. Send your hotel name or area so we can confirm whether it is included or carries an additional charge.

How do I know what is included?

The exact inclusions, exclusions, timing and pickup details are shared with you on WhatsApp before you confirm and pay.

Can children join?

Many experiences welcome children, but age guidance and child prices vary by tour. Please include each child's age in your inquiry.

How can I ask about just one tour?

Open that tour's page and tap its WhatsApp button. Your message will include the tour name, and you can add your travel date and pickup location before sending.

Can I change or cancel a booking?

Please message us as soon as your plans change. We will explain the cancellation or change conditions for your specific booking before you confirm it.

What happens if the weather is unsuitable?

Safety comes first. If conditions affect an ocean activity, we will contact you about the available operator-approved options.

Booking policy

Nothing is charged automatically

This website sends an inquiry only. Before payment, we will confirm availability, the final price, tour inclusions, pickup arrangements and the cancellation conditions that apply to your selected service.

Please do not send payment until you have received confirmation from Island Hopper Zanzibar through our official contact details.

Ask us on WhatsApp